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Customer Services

Customer Service :

shopforsaundarya.com provides a number of Internet based services through its website (all such services, collectively, the "Service(s)"). shopforsaundarya.com provides you with delivery of premium quality of products. (all such products, collectively, the "Product(s)") shopforsaundarya.com also offers a number of other services on its website, such as message boards, forums, blogs and newsletters, which may change from time to time.

Membership & Services :

Membership on shopforsaundarya.com is free. In particular, shopforsaundarya.com may at its sole discretion introduce new services and modify some or all of the existing Services offered on shopforsaundarya.com from time-to-time. In such an event shopforsaundarya.com reserve the right to introduce, increase or reduce fees, as applicable, for the new as well as existing services offered. Changes to the fee and credit policies shall be posted on shopforsaundarya.com and such changes shall automatically become effective immediately after they are posted on shopforsaundarya.com. Unless otherwise stated, all fees shall be quoted in Indian Rupees and will be payable to us within such time and manner as specified in the invoice.

Delivery :

The delivery of product is done by via India Post. The Company shall not be liable or responsible for damage, spillage or change in quality of the products within the shipment. The Company shall not be liable for mis-handling done to the shipment on the whole or some products within it or the packaging of the shipment. By accepting these Terms of Use, the User agrees that any damage caused to the products or the packaging due to mis-handling done to the shipment will not be subject to any refunds or cancellations. We undertake delivery of only non-perishable goods or products. In the event, Company shall not be liable or responsible for the change in the quality of such non-perishable goods or products due to delayed shipment. The product shall be shipped and delivered to the user within fifteen (15) working days.

Cancellations and Refunds :

Any order placed through the Website for availing any of the Services offered by the Website shall not be cancelled either through the Website or through phone policy. Orders once placed through the Website or any other platform may not be cancelled or refunded. Under an exceptional circumstance, wherein the Company fails to deliver the product to the user, within 30 days, the Website will refund the entire amount charged from the User. Such amount shall be refunded back to your bank account or to any such medium, which was used for the particular transaction.


All purchases on shopforsaundarya.com are a firm commitment from you to purchase. If you are the purchaser for any item and your purchase is accepted by us, you are obligated to complete the transaction. An action to purchase may be increased in price or volume later but may not be withdrawn. Purchases cannot be canceled. By purchasing an item you agree to be bound by the Terms and other conditions of sale included in the item's description (or linked to from the description) so long as those conditions of sale are not in violation of the Terms or unlawful. shopforsaundarya.com strongly advises you not to test the site with false purchases, as it will put you at a legal as well as a financial obligation and risk. It is an offence to use a false name, other false personal information or a known invalid Credit Card/Debit Card to make a purchase. Please be aware that even if you do not give shopforsaundarya.com your real name, your web browser transmits a unique address to us, which can be used by law enforcement agencies and officials to identify you.

Termination :

1. shopforsaundarya.com reserves the right to suspend or terminate your use of shopforsaundarya.com or any Service if it believes, in its sole and absolute discretion that You have breached a term of these Terms or • if shopforsaundarya.com is unable to verify or authenticate any information provided by you; • if it is believed that your actions may cause legal liability for You, other Users or Us. :

2. These Terms will survive indefinitely unless and until shopforsaundarya.com chooses to terminate them. :

3. If you or shopforsaundarya.com terminates your use of shopforsaundarya.com or any service, shopforsaundarya.com may delete any content or other materials relating to your use of the service and shopforsaundarya.com will have no liability to you or any third party for doing so. :

4. You shall be liable to pay for any Service or product that you have already ordered till the time of termination by either party whatsoever. :

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